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The Business Consulting Network team is formed by professionals of excellence, oriented to achieving results with a deep expertise in their respective disciplines, who have a genuine orientation to the client and the development of long-term relationships with them.

Sergio Figueroa

With more than 25 years as an executive of national and international consulting, technology and telecommunications firms, he has lead large-scale organizational transformations in the commercial field, customer experience and digital transformation. Sergio founded BCN in 2000. He was Customer Experience and Digital Transformation Manager at Entel for the B2B segment and Consultancy Director at Ernst & Young, Information Services Manager at Unisys Corporation and Consultancy Manager at PriceWaterhouseCoopers.


Natalia is a Commercial Engineer with more than 8 years of experience in a telecommunications and consulting company. She has worked mainly in the areas of customer experience, management planning and market research. Natalia has extensive experience in the design of key indicators to work with, as well as in the development of high-efficiency plans for high-impact strategic projects.


Extensive experience as executive in consulting, telecommunications, forestry and paper companies. Maitea has extensive professional experience in the areas of business process transformation, management models and labor law, as well as management comptrollership and external auditing. Previously, she held executive positions in companies such as CMPC, Entel, PriceWaterhouseCoopers and practicing as a lawyer in labor, family, commercial and civil matters.

Maria Paz Bize

Extensive experience in organizational transformation processes, leadership and team development, enhancing effectiveness, collaboration and the sense of work in people and organizations. María Paz has vast experience in individual coaching processes for executives and group coaching for leadership teams. She has participated in multiple projects of his specialty in prestigious organizations such as: Cencosud, Agrosuper, Farmacias Ahumada, Ministry of Energy, Sercotec and Indap.

Jose Pedro Ipinza

With more than 25 years of experience as a business consultant and executive in commercial, industrial, retail, electrical, and service organizations. José Pedro has a vast professional career serving as Business Manager, Commercial Manager, Sales Manager and General Manager, in prestigious national and multinational companies such as Walmart, Colbún and Alcatel Standard Electric. He has led and developed multiple projects in areas of strategic planning, operations transformation, sales, and marketing.

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